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lindseyschober@knockrentals.com
By: Meg Cressey, copywriter @ Knock CRM The leasing team at The Standard at Eastpoint in Houston, Texas (professionally managed by Stonemark), knows how important following up is when building a relationship with potential residents (and ultimately closing more leases).  Timing is crucial. Knock’s data show that taking between one and six hours to respond...
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Knock’s Centralized Leasing Suite simplifies identifying and managing highly qualified leads for leasing teams. By: Paul Bergeron, a freelance reporter who has covered the apartment industry for 20+ years, including with UNITS magazine of the National Apartment Association.   Centralized leasing is a concept that was slowly building momentum prior to the pandemic.  A property...
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By Kristopher Humphries, head of learning and development @ Knock CRM Want to make sure that a prospect knows you are serious about making them your next resident? Need to provide a deliverable that encompasses everything you showed them onsite, but also allows them to take action right away? We’ve got two calls to action...
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By: Paul Bergeron  Hiring and retaining onsite staff has reached a near-crisis situation for many apartment companies. A persistent problem that many were dealing with before the pandemic has expanded given the odd work environment nationwide that blends too many jobs for too few employees. Exacerbating the issue is the new mindset that insists on...
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By: Meg Cressey, marketing copywriter, @ Knock Head straight to our survey report for all the data. Our goal at Knock has always been to equip multifamily operators with the data, transparency, and solutions they need to run an efficient, high-yield operation, while also making it easier for onsite teams to do their work and...
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We are excited to announce the release of Knock’s comprehensive research report that addresses the top operational priorities, concerns, and disconnects among multifamily front office professionals, including renter experience, hiring and retention, and career growth. TL;DR 👉 Get the top takeaways.  Into it. 🤓 Download the research. Knock’s report – Success in Multifamily Leasing Performance: Aligning...
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Why a flexible tour model is great for renters, multifamily operators, and leasing teams.  By: Paul Bergeron   Not all that long ago, when a prospective resident was too busy to tour a property, or they lived out of town, they would mail a disposable camera to the leasing office and ask the agents to take...
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  ID verification, flexible touring options, and secret shop reports provide multifamily property operators with everything they need to improve leasing team efficiency.    Hold on to your tour tablets! Knock, the leading CRM for multifamily property management companies, announced today that its newest product—Knock Tours—is available to all property managers and leasing teams across...
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New product suite includes cross-selling, browser calling, and intelligent guest cards to streamline intra-portfolio referrals and boost closing ratios for multifamily operators.  Exciting news from Knock today — we are thrilled to announce that our Centralized Leasing Suite is now available to all property managers and leasing teams across the United States!   The new Centralized...
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By: Meg Cressey, copywriter at Knock CRM    For many businesses, TikTok is still the social media world’s Wild West — especially for some multifamily property managers.  With its seemingly bottomless well of short-form videos, TikTok initially looks like pure chaos, with no rhyme or reason to what videos come next and a lot of...
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