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By: Paul Bergeron The bad news is that the number of apartment resident applicants who are attempting ID fraud continues to grow. The good news is that the industry and its supplier partners have become increasingly more adept at identifying and stopping such cases in their tracks. An operational focus on prospective resident screening is...
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By: Meg Cressey, copywriter @ Knock CRM In 2019, Living Well Homes realized it didn’t have enough oversight on how employees were engaging with their leads. “We didn’t have enough oversight on how our leasing teams were communicating with their prospects — nor data on our response rates and timing,” says Emily, who oversees communications...
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By: Pauline Houchins, Executive Vice President of Development and Property Operations at First Communities Management While there may be seemingly endless options for building the tech stacks or investing in many complex solutions, a flexible technology stack (tech stack) has become the linchpin required to maintain business continuity and meet shifting performance demands. Speaking recently...
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We are thrilled to announce that we have partnered with G5 to provide tech-forward solutions that are designed to convert and optimize performance across every stage of the rental experience! We are focused on partnering with the best of the best technology providers so we can give you – our customers, and your customers –...
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Retaining residents saves your team time and money – and keeps your community strong. Here are the smartest ways to make that happen. By: Kalvin Alverdes, solutions engineer, Knock CRM   When a resident considers whether or not to renew their lease, “please stay!” is what’s on most property managers’ minds.            Of course, keeping...
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Knock’s co-founder and CEO recently shared his insights about multifamily tech and its ROI at the IMN Southwest Mid-Market Multifamily Forum. By: Paul Bergeron Technology is playing a major role during the reopening of the apartment industry post-pandemic. The past 15 months has seen industry providers innovate and upgrade products that serve many purposes as...
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We’re bolstering our c-suite to support product scale and meet continued demand for modernized multifamily property management technology. Exciting news at Knock! We’re thrilled to welcome Jennifer Haas as Chief Revenue Officer (CRO)!   Jennifer brings 20 years of experience in enterprise technology, SaaS and cross-functional leadership, building on our growth momentum following our largest funding...
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IN THIS ARTICLE How to Create a Strategic Multifamily Tech Stack What is a tech stack? Multifamily front-office and back-office software The right approach to your tech stack is a strategic one Do you actually need a tech stack? What are common tech stack goals in multifamily? How do companies use their tech stacks? WordPress...
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By: Paul Bergeron Authenticity, innovation, and collaboration, and how they apply to customer relationship management (CRM), website redevelopment, and peer-to-peer marketing was the focus for an AIM Reconnect Conference panel discussion of wide-ranging topics under “first-mile marketing”.   The webinar included Sarah Gencarella, Director of Marketing, Olympus Property; Amy Johnson, Director of Marketing and Sales...
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4 steps to take now to prepare for a crisis: How proptech can help your emergency preparedness plan By: Lauren Neal, Senior Training and Support Specialist, Knock CRM You never know when a crisis will hit and how severely it will affect your day-to-day operations or your residents. You do know that today is as...
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