Knock Notes

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Aligning frontline and front office priorities, and goals – 4 takeaways (and charts) from Knock’s multifamily leasing performance research

By: Meg Cressey, marketing copywriter, @ Knock Head straight to our survey report for all the data. Our goal at Knock has always been to equip multifamily operators with the data, transparency, and solutions they need to run an efficient, high-yield operation, while also making it easier for onsite teams to do their work and...
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Knock releases multifamily leasing performance research report to help improve frontline and front office team alignment

We are excited to announce the release of Knock’s comprehensive research report that addresses the top operational priorities, concerns, and disconnects among multifamily front office professionals, including renter experience, hiring and retention, and career growth. TL;DR 👉 Get the top takeaways.  Into it. 🤓 Download the research. Knock’s report – Success in Multifamily Leasing Performance: Aligning...
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Apartment tours: the rise of the “flexible” tour

Why a flexible tour model is great for renters, multifamily operators, and leasing teams.  By: Paul Bergeron   Not all that long ago, when a prospective resident was too busy to tour a property, or they lived out of town, they would mail a disposable camera to the leasing office and ask the agents to take...
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Introducing Knock Tours: New touring platform from Knock CRM optimizes the touring experience and increases conversions

  ID verification, flexible touring options, and secret shop reports provide multifamily property operators with everything they need to improve leasing team efficiency.    Hold on to your tour tablets! Knock, the leading CRM for multifamily property management companies, announced today that its newest product—Knock Tours—is available to all property managers and leasing teams across...
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6 Ways Apartment Leasing Teams Can Avoid Ghosting on Craigslist

As a website that prospects regularly visit when looking for new apartments, Craigslist is undeniably an essential channel for multifamily property managers. However, it may not seem so “free” when leasing agents spend time posting only for the post to be flagged or deleted by Craigslist — a practice known as “ghosting.” (And Knock knows...
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Introducing Knock’s Centralized Leasing Suite to Maximize Existing Prospect Conversions and Marketing Spend

New product suite includes cross-selling, browser calling, and intelligent guest cards to streamline intra-portfolio referrals and boost closing ratios for multifamily operators.  Exciting news from Knock today — we are thrilled to announce that our Centralized Leasing Suite is now available to all property managers and leasing teams across the United States!   The new Centralized...
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