Knock Notes

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5 Signs That Your Multifamily Property Needs a CRM System

We may be biased, but a CRM solution can be the most influential factor in turning leads to leases and increasing your NOI. Simply put, CRM (Customer Relationship Management) is a strategy that aids in enhancing and strengthening interactions with prospects and customers. The tools that we rely on for enhancing customer relationships have evolved...
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A Letter from Our Founders

December 31, 2018 Seattle, Washington As the year winds down, one might assume that the pace of activity at Knock Headquarters would slow just a bit through the Holidays — perhaps enough for us to catch our breath and take in all we accomplished over the past 12 months. But that’s not quite what you...
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Case Study — HNN on Removing Leasing Team Distractions

Jennifer Staplin, Organizational Development Manager at HNN Associates, was eager to solve a common problem for affordable property managers — high volumes of applicants were overwhelming her leasing teams. After a quick demo of Knock, she saw the potential online scheduling to better qualify applicants and began a trial of the platform. Knock’s Online Scheduling...
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5 Facebook Marketing Tips for Multifamily

With over 214 million active users in the U.S. alone[1], Facebook has once again proven to be the most popular social platform and an absolute requisite channel for any successful multifamily marketing strategy. We have put together a list of 5 quick wins you can implement on your community’s Facebook page. 1. Optimize Your Existing...
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Knock’s Facebook Integration

Knock users love how easy it is to communicate with prospects in different and useful ways: Call, Email, SMS, Live Chat, and now you can engage prospects on Facebook, through Knock. Messenger Messenger is one of the most popular messaging platforms in the world. As of January 2018, 89% of U.S. internet users age 25-34...
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Knock’s Top 5 Takeaways from OPTECH 2018

NMHC’s OPTECH Conference in Orlando, Florida just wrapped up last week. Knock attends this conference every year because it is consistently a top forum for discussion on how technology will continue to redefine the multifamily industry. These are our 5 key takeaways from the sessions we attended and conversions we had while at OPTECH 2018....
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