Gain full transparency into your renewal pipeline and reduce turnover by keeping residents engaged with mass messaging and one-to-one outreach across email, phone, text and chat.
Add resident engagement to leasing team to-do lists to power consistent outreach.
Leasing teams can provide exceptional customer service to residents via email, phone, text and chat.
Enable mass messaging based on specific resident attributes, allowing leasing teams to keep residents informed with ease.
Record all communications, important notes about phone calls, and in person interactions in one place.
With access to the full engagement history, leasing teams can better understand resident requests and provide exceptional customer service.
Deliver surveys via canned responses to capture resident satisfaction information throughout the resident lifecycle.
Gain insight into the renewal pipeline by viewing resident engagement, upcoming renewals and percentage of residents that renew.
Dive into how well leasing teams follow up with resident inquiries with the Resident Engagement Score.
Predict the likihood of resident renewals based on satisfaction at different stages of the resident lifecycle.