Retain Through Effective Engagement

Gain full transparency into your renewal pipeline and reduce turnover by keeping residents engaged with mass messaging and one-to-one outreach across email, phone, text and chat.

Simple Resident Engagement Tools

Consistently Engage Residents

Add resident engagement to leasing team to-do lists to power consistent outreach.

Communicate Across all Channels

Leasing teams can provide exceptional customer service to residents via email, phone, text and chat.

Make Announcements Via Attributes

Enable mass messaging based on specific resident attributes, allowing leasing teams to keep residents informed with ease.

Keep Resident Satisfaction High

Enhance Information Sharing

Record all communications, important notes about phone calls, and in person interactions in one place.

Improve Interaction Quality

With access to the full engagement history, leasing teams can better understand resident requests and provide exceptional customer service.

Regularly Survey Residents

Deliver surveys via canned responses to capture resident satisfaction information throughout the resident lifecycle.

Improve Renewal Rates

Understand Renewal Performance

Gain insight into the renewal pipeline by viewing resident engagement, upcoming renewals and percentage of residents that renew.

Monitor Resident Engagement

Dive into how well leasing teams follow up with resident inquiries with the Resident Engagement Score.

Track Resident Satisfaction

Predict the likelihood of resident renewals based on satisfaction at different stages of the resident lifecycle.

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