Increase conversions with seamless referrals

With Knock’s Cross-Sell Referral (part of the Centralized Leasing Suite), leasing agents can easily refer prospects to nearby sister properties, and prospects get to see more units in your portfolio that fit their needs. It’s a true win-win!

Increase conversions with seamless referrals

With Knock’s Cross-Sell Referral (part of the Centralized Leasing Suite), leasing agents can easily refer prospects to nearby sister properties, and prospects get to see more units in your portfolio that fit their needs. It’s a true win-win!

Increase conversion rates

Referred prospects aren’t just leads — they’re highly qualified leads. When referred prospects enter the new community with a booked tour, matched unit preferences, and additional renter details agents are equipped with the right information to customize the touring experience and land more applications. 

Stretch your marketing dollars

If a prospect doesn’t find the unit they want, that doesn’t mean you don’t have the perfect home for them at another property in your portfolio. Make the most of the leads you’ve already paid for by providing them with additional opportunities to rent within your portfolio turning one booked tour into several. 

Improve operational efficiency

Between coordinating tours and gathering information scattered across multiple systems, sharing leads between properties can be a challenge. Cross-Sell saves teams time, with referrals seamlessly transferring over with completed guest card information, personal notes, and scheduled tours.

Finders, features

With Cross-Sell, here’s what’s in store:

  • Community distance trackingQuickly see how close sister properties are to identify which match prospects’ preferences.
  • Community matchesTailor sister property referrals for prospects with insight into both preferences and unit availability.
  • Guest card matchingKeep agents informed about which properties leads are looking at, eliminating the chance prospects are referred twice.
  • Schedule sister property toursStreamline a referral straight into a booked tour, saving agents time and headache.
  • Source attributionIdentify when a lead is a referral and where they came from.
  • Admin controlsControl the flow of leads and which properties are eligible for referrals.

See how Cross-Sell works with Knock’s Centralized Leasing Suite, including Voice App.