Business intelligence for world class leasing performance

Knock Insights has changed the way multifamily uses data, distilling billions of data points to help multifamily operators gather quick insights, take immediate action, and improve NOI.

Business intelligence for world class leasing performance

Knock Insights has changed the way multifamily uses data, distilling billions of data points to help multifamily operators gather quick insights, take immediate action, and improve NOI.

Hold teams accountable with benchmarking and performance trends

Knock Performance Indicators (KPI’s) separate each property into performance categories, helping leadership give credit to their Knockstars while providing additional support to the teams that need it.

Get ahead of performance issues before they impact NOI

Knock’s Insights dashboard enables leadership to isolate the issues with one click and make changes before small problems impact NOI.

Unparalleled visibility into leasing team activity

Knock’s reporting provides a new way to monitor teams and train. With advanced drill-down reports, leadership can view and listen to individual team members’ communications, eliminating the need for additional secret shops and giving everyone a chance to get on the same page – all with a single click.

Spend your budget with confidence

Whether you need to lower your cost-per-lease, reallocate budgets, or eliminate ad channels, Knock’s Business Intelligence platform has the numbers you need to spend with confidence and defend your decisions.

Endless reporting customization

With over 1 billion possible report combinations, there’s endless ability to pull the metrics your ownership groups and leadership teams need.

Reporting that scales

We’ve automated the reporting process, so you can have your critical reports delivered to anyone, anywhere – ensuring you’re prepared to answer every question with data.

This marketing manager uses Knock's benchmarking to surpass 35% conversion rates.

Finders, features

With Knock’s Business Intelligence tools, here’s what’s in store:

  • Intuitive GraphsUse intuitive graphs to quickly compare progress between different reporting periods.
  • Drill-down reportsWith Knock's drill-down reporting, leadership can click on performance metrics and go directly to the agent conversations for oversight and improved training.
  • Automated performance indicatorsFor each report, we've categorized your properties into separate performance categories, helping you focus on what matters.
  • Customizable workspaceAdd, delete, and move reports around your dashboard.
  • Billions of reporting combinationsSort and filter by date range, property, agent, source, and more.
  • Portfolio & property benchmarkingCompare portfolio performance against leasing goals to identify who needs help and who deserves kudos.
  • Loss reasonsAddress the issues that prevent prospective renters from leasing with you.
  • Conversion ratesView conversion rates across properties and filter by source, agents, properties, and more.
  • Full lifecycle marketing attributionFrom first conact - to application - to renewal - Knock's Business Intelligence platform gives marketers a complete picture of the prospect lifecycle.
  • Ad spend performanceCost-per-lead, cost-per-visit, and cost-per-lease are automatically calculated form your advertising channels, helping drive marketing efficiency, and confident budgeting.
  • Portfolio, property, and agent productivityFilter all your analytics reports - from the macro to the micro - to find where your efficiencies are (and where they aren't).
  • Send kudosIt's ok to be a nice boss sometimes 😁. Master and Admin users can quickly see their outstanding performers and send the kudos they deserve.
  • Automated reportingSave and download reports, then set up a schedule to have them automatically sent to anyone, anytime.

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