Knock Notes

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27 unexpected apartment leasing and operational tips and trends from the Apartment All Stars

From banana peels and automated messages to Insta-worthy backdrops and resident recruitment, these are the tips you probably haven’t heard before from Apartment All Stars Lisa Trosien, and Kate Good as presented from Apartmentalize 2021.   By: Paul Bergeron In only one hour, Apartment All-Stars, Lisa Trosien, ApartmentExpert, and Kate Good, Huntington Residential, shared best practices...
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(Case Study) Integrations, Insights, Impact: How GoldOller Modernized Leasing Operations with Knock

By: Meg Cressey, copywriter @ Knock CRM With more than 16,000 units under management, Philadelphia-based GoldOller crosses their T’s and dots their I’s when it comes to vetting new tools. “We use software to the fullest,” shares Michelle Cornelison, director of training and development. Cornelison, who has been with the company since its founding in...
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Knock Star Views: Providing Excellent Customer Service in Affordable is Possible

Here’s how we achieve it with the right tech. By: Anna Laura Hatchett, Regional Manager at Envolve LLC As one of the largest affordable property management companies in the country, with over 37,000 units under management, Envolve considers our teams to be experts in managing multifamily properties, from Class A lease-up to affordable. We are...
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(Case Study) Envolve Leverages Knock to Save Time and Bring Efficiency to Their Affordable Portfolio

By: Meg Cressey, copywriter @ Knock CRM A common challenge for property management companies with affordable housing communities as part of a more diversified portfolio is finding software that works with every type of asset. As a result, affordable housing often gets left in the (tech) dust. “With affordable housing, there is often a worry...
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(Case Study) Working Smarter, Not Harder: How Scott Management Increased Closing Rates and Improved Team Performance with Knock

By: Meg Cressey, copywriter @ Knock CRM A mainstay of the Washington, D.C., area multifamily community since 1961, Scott Management has always worked to ensure their teams had the support they needed to excel. Now with nearly 4,500 units across the region, Scott has channeled that ethos into adopting technology that helps them gain a...
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Industry News Roundup: Top Multifamily Companies Discuss Pandemic-Related Employee and Community Policies

Vaccine and mask mandates, PPE and mitigation plans, and employee time off discussed during national industry call Aug. 17 among leading professionals. By: Paul Bergeron The apartment industry is in the throes of another potential lockdown over pandemic restrictions and leading companies nationwide are determining policies – to complement local and federal guidelines – for...
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