Blog

NMHC’s OPTECH Conference in Orlando, Florida just wrapped up last week. Knock attends this conference every year because it is consistently a top forum for discussion on how technology will continue to redefine the multifamily industry. These are our 5 key takeaways from the sessions we attended and conversions we had while at OPTECH 2018....
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Knock’s Top 5 Takeaways from OPTECH 2018

NMHC’s OPTECH Conference in Orlando, Florida just wrapped up last week. Knock attends this conference every year because it is consistently a top forum for discussion on how technology will continue to redefine the multifamily industry. These are our 5 key takeaways from the sessions we attended and conversions we had while at OPTECH 2018....
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Knock — Text To Tour

Reed Dunn, Marketing Director at Blanton Turner, shares his experiences with Knock’s Text to Tour feature. “I put the text to tour message on [A-Boards], and we saw a huge spike in our traffic as a result of Text to Tour.” — Reed Dunn, Marketing Director Featured Company Blanton Turner Featured Properties Waterton Apartments Cora...
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Knock Talk — Reed Dunn on Customer Expectations in Multifamily

Reed Dunn, Marketing Director at Blanton Turner, shares his thoughts on current and future trends in the Multifamily Property Management industry. He explains how Blanton Turner is ahead of these paradigm shifts and how Knock CRM allows them to be available to potential renters 24/7. “[Knock] is a 24-hour tool…so we don’t have to have...
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Removing Leasing Team Distractions

Jennifer Staplin, Organizational Development Manager at HNN Associates, was eager to solve a common problem for affordable property managers — high volumes of applicants were overwhelming her leasing teams. After a quick demo of Knock, she saw the potential for online scheduling to better qualify applicants and began a trial of the platform. Knock’s Online...
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Improve Conversion with Better Engagement

Amy Siebert, VP Sales & Marketing with Nolan Real Estate Services, met with Knock at the AIM Conference in May of 2016 about ways to improve prospect and resident engagement across their 6,500-unit portfolio. A demo convinced her of the Knock communication platform’s potential not just to meet Nolan’s ambitious engagement targets, but to blow...
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Reduce Call Center Costs & Improve Tour Conversion

Emily McCann, Vice President of Marketing for WestCorp, was evaluating CRM platforms to replace their existing provider. Committed to a phenomenal customer experience, Emily sought a technology provider that would satisfy the customer service expectations of modern renters. In her initial product review she was impressed by how Knock empowers prospects to engage with communities...
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