Knock Notes

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Reduce Call Center Costs & Improve Tour Conversion

Emily McCann, Vice President of Marketing for WestCorp, was evaluating CRM platforms to replace their existing provider. Committed to a phenomenal customer experience, Emily sought a technology provider that would satisfy the customer service expectations of modern renters. In her initial product review she was impressed by how Knock empowers prospects to engage with communities...
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Speed Up The Lease Up

Knock contacted the Sares-Regis Group after noticing that community websites were relying on contact forms and were not converting web traffic into tours as efficiently as possible. After a demo with Regional VP, Kelly Vickers, she agreed and was eager to test the performance of Knock’s online scheduling at a high-profile lease up community in...
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